Medical advice, when you need it most
Docto connects you with experienced doctors for professional guidance on your health concerns. From minor ailments to ongoing conditions, we’re here to help.
How it works
- 1
Prepare your device:
Use a computer, smartphone, or tablet with a reliable internet connection.
- 2
Consult a doctor online:
Share your situation during a secure video consultation.
- 3
Receive your prescription promptly:
Your medical certificate is issued digitally and sent directly to you.
Why choose Docto for medical advice?
• Accessible: Consult from anywhere, saving time and effort.
• Comprehensive: Get advice on adult and paediatric conditions, chronic illnesses, or injuries.
• Reassuring: Experienced doctors provide personalised treatment plans to support your recovery.
There's no need to travel or face long wait times. Access expert medical advice from the comfort of your home with Docto.
How To Receive Your Medical Advice
Your telehealth consultation will require you to be in a quiet place, with a stable quality internet connection. A list of any medication you are taking and clinics or doctors you have recently visited as well as certificates previously obtained.
Telehealth appointments are also not suitable for all medical conditions. If you have a complex or chronic condition that requires a physical examination, it is likely that you will need to visit your own GP in person. However, for many common conditions, such as the flu, a telehealth appointment may be sufficient.
Common Conditions suitable for Online Medical Advice include:
• Fever or flu• Common cold and other viral illnesses• Sore throat
• Gastroenteritis• Migraine• Menstrual pain
• Back pain• Minor injuries• Sick kids
TELEHEALTH AUSTRALIAFrequently Asked Questions
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