Care for Your Insured Travellers With Doctor Video Consultations
Medical support for travel insurance and assistance companies and their insured
Give your insured travellers high-quality care across Australia, New Zealand and the UK with same-day video consultations, including prescriptions, referrals and medical reports - all through a secure, streamlined system.
- API
- Medical reports
- Itemised invoices
- White/grey labelling
- 24 hours
- Multi-lingual
- Self service referrers dashboard
Why partner with Docto?
- 1Comprehensive medical services:
- E-prescriptions sent instantly via SMS or email.
- Pathology & radiology requests processed electronically, with results auto-uploaded.
- Access 100+ specialists across 25+ disciplines, including Dermatology, Psychiatry and Psychology.
- 2Secure referrer portal:
- Book, manage and track appointments in real-time.
- Download consultation reports instantly.
- View appointment statuses and records for seamless claims processing.
- 3Flexible invoicing options:
- No minimum activations or subscription fees—pay per consult.
- Choose per consult, monthly invoicing, or instant credit card payment.
- 4White-labelling capabilities:
- Custom branding, URL and patient communications.
- Bespoke workflows tailored to your operations.
- Maintain brand consistency while delivering seamless telemedicine.
- 5Advanced API integration:
- Connect effortlessly with your existing systems.
- Instant access to bookings, reports and consultations.
- Trusted by leading travel assistance companies worldwide.
Streamlining care for insured travellers
Docto ensures a superior healthcare experience:
Same-day video consultations with Australian and New Zealand emergency doctors.
Secure e-prescriptions and personalised treatment plans.
Pathology and radiology services with electronic results delivery.
Detailed report provided to the insurance company.
Simplifying operations for insurers
Docto's platform integrates seamlessly with travel insurance and assistance operations:
Our platform enhances efficiency
• Instant report delivery to referrers after every consultation, accessible via the dashboard.
• Detailed medical reports.
• Scalable services to meet global demand and comply with Australian healthcare standards.
Unmatched reliability
• Registered referrer with major pathology and radiology providers, ensuring seamless result integration.
• Compliance with global insurance and Australian healthcare standards.
Seamless patient support
• E-prescriptions sent via SMS or directly to pharmacies.
• Electronic pathology and radiology requests ensure fast processing and results sharing.
Built for flexibility
• Fully customisable services to match your brand and operational needs.
• API integrations and bespoke workflows ensure smooth system compatibility.
Effortless claims management
• All reports are sent directly to the referrer after each consultation.
• Reports can also be downloaded via your secure dashboard.
Coming soon to Docto
Docto is a technology leader.
Our product team is constantly analysing patient feedback and emerging technology to inform the development roadmap. We are proud to be bringing to market the latest integrations improving your insured customers experience.
Offering communications to your insured’s preferred channel - WhatsApp.
Realtime-translation in 26 languages via accurate and secure digital processing.
Join the global companies choosing Docto
Docto is the trusted telehealth partner for insurers worldwide, enhancing customer satisfaction while streamlining claims processes.
WinnerIgnite+Scale for fastest growing scale ups plus Ignite Ideas for high-growth potential start-ups to compete in a global market.