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Faster, Smarter Care for Workplace Injuries.

EML Group is partnering with DOCTO to help your business reduce injury downtime, support staff recovery and control claim costs - all before a claim is even lodged.

FastCare is your proactive response to improving recovery outcomes.

Same Day Consultation

Early intervention by workplace injury trained doctors.

92% Certified Fit Day 1

Currently the scheme average is only 40% of injured workers certified fit

DOCTO FastCare connects injured workers to doctors who specialise in workplace injuries and recovery-at-work planning — all via telehealth.

FastCare keeps workers functional, safe and at work.

Step-by-Step Process:

  1. 1ActivateManager refers worker to DOCTO using a unique PIN
  2. 2BookingWorker books online in minutes
  3. 3ConsultSame-day telehealth consult with a doctor trained in workers comp
  4. 4OutcomeCertification + treatment focused on what your worker can do
  5. 5AftercareOngoing care via video with DOCTO as NTD (if chosen)

A better first step in injury management.

FastCare is built on early intervention. Workers are assessed on the day of injury, with education, treatment and recovery planning starting immediately. Our model prioritises early diagnosis, timely referrals, and shared visibility - enabling fast decisions and reduced delays. At first consult, 92% of workers are certified fit or suitable for modified duties, with only 8% receiving an unfit certificate.

This isn't about rushing people back - it's about helping them recover while staying active. Doctors focus on what the worker can safely do, setting clear expectations and supporting both physical and mental recovery from day one.

Metric

  • Initial unfit certification
  • Average unfit duration
  • Response time

Average within scheme

  • 59% of case
  • ~14 days
  • Dependant on availability

FastCare by DOCTO

  • ~8% of cases
  • ~7 days
  • Less than 3 min

Backed by EML Group. Built to improve claims outcomes.

EML Group is committed to supporting employers with proactive services that reduce time lost, protect premiums and help workers recover sooner. FastCare gives you real influence before a claim starts.

Minimise time loss, claims costs and business disruption.