Wondering where Docto is available? The short answer is everywhere in Australia: every state and every territory, from the middle of a capital city to a station hours from the nearest clinic.

You know that moment when you find a health service online, get halfway through the booking form, and then realise it doesn't cover where you live? It's frustrating, and it wastes time you probably don't have when you're unwell. So we'd rather be upfront about it.

This page sets out exactly where our services are available, what you can access, and how you get in. No fine print to dig for.

Where is Docto available in Australia?

Docto is available Australia-wide, in all six states and both mainland territories:

• New South Wales
• Victoria
• Queensland
• Western Australia
• South Australia
• Tasmania
• Australian Capital Territory
• Northern Territory

That covers capital cities, regional towns and remote communities alike. Because every consult happens over secure video, it doesn't matter whether you're in inner Sydney or out past Longreach. If you've got a phone or laptop and a decent connection, you can see a doctor.

Consult quickly and easily with a Docto:

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What can you access, wherever you are?

The same services are open to you in every state and territory. Here's what that looks like:

Think about what that means for an employer with sites in Perth, Darwin and Hobart. One pathway covers everyone, instead of a different clinic in every town.

If you're anywhere in Australia, you can see a Docto doctor or specialist by video, whatever your postcode.

Why it matters if you live outside a big city

Here's the thing. If you live in a capital city, a specialist might be a long wait but a short drive. In regional and rural Australia, it's often both a long wait and a long drive, sometimes with a night's accommodation and a day off work on top.

That's really what Docto was built for. Seeing a specialist by video can save that trip entirely, or at least make sure that when you do travel, it's for something that genuinely needs you in the room.

When telehealth isn't the right fit

Honestly, video consults can't do everything. Some problems need a doctor to examine you in person, and an emergency always needs emergency care. If you have chest pain, trouble breathing, severe bleeding or any other emergency, call triple zero (000) or go to your nearest emergency department.

What telehealth does really well is the first step: working out what's going on, sorting scripts and referrals, and telling you early if you need to be seen face to face.

Frequently asked questions about where Docto is available

Can I use Docto if I live in a remote area?

Yes. Docto is available across every Australian state and territory, including regional and remote areas. You'll need a device with a camera and a reasonably stable internet connection for the video consult.

Can I see a specialist in another state?

Generally, yes. Our specialists consult by video, so the specialist doesn't have to be in your state for you to see them. Many specialists do need a referral, ideally from your regular GP, and Docto's doctors can provide one when it's clinically appropriate.

Will my eScript work at my local pharmacy?

eScripts can be filled at pharmacies across Australia, so you can take yours to whichever pharmacy is closest.

Are workers' compensation certificates valid in my state?

Docto's doctors issue Certificates of Capacity for each state and territory scheme, so the certificate matches the scheme where you work.

Ready to talk to someone? Docto can help, wherever you are in Australia:

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Want to know more about how we work? Read about Docto or browse our FAQ.

The Docto team

This blog is for informational purposes only and does not constitute medical advice. Please consult a licensed healthcare provider for diagnosis and treatment.